SUMMERS Consulting is a user research firm that helps companies create better products through user-centered design.
We allow your users to show us what matters to them about their process. What we bring back to you is actionable insight about how to make your products better.
Users' inability to articulate their own requirements is a leading cause of product design failure. Design teams that rely only on users' self-reported data, such as traditional focus groups or survey research, can discover later that they have missed the mark.
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Last modified: July 2012
"We've measured a 37% improvement in people succeeding with our website. Thank you SUMMERS Consulting."
New York, NY
"Before the iterative testing we were getting over a 1,000 support calls a day. Now we get about 300. Best money we ever spent."